Privacy policy
Last updated:October 20, 2025
This Privacy Policy describes how Garbanų klinika (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit garbanuklinika.lt (the "Site"), use or make a purchase from our services, or otherwise contact us in connection with the Site (collectively, "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor to the Site, or any other person whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.
How we collect and use your personal information
To provide our services, we collect personal information about you from a variety of sources for the past 12 months, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect about you to contact you, to provide, improve or enhance the Services, to comply with any applicable legal obligations, to enforce any applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.
What personal information we collect
The types of personal information we collect about you depends on how you interact with our website and use our services. When we use the term "personal information", we mean information that identifies you, relates to you, describes you, or may relate to you. The following sections describe the categories and specific types of personal information we collect.
Information we collect directly from you
Information that you provide directly to us when using our services may include:
- Contact details, including your name, address, phone number and email.
- Order information, including your name, billing address, delivery address, payment confirmation, email address and telephone number.
- Account information, including username, password, security questions and other information used for account security purposes.
- Shopping information, including items you have viewed, added to your cart, saved to your account, such as loyalty points, reviews, recommendations or gift cards, or purchases. Loyalty points / product reviews / recommendations / saved gift cards
- Customer support information, including information you choose to include when you interact with us, for example when you send a message through the Services.
In order to use some features of the Services, you may be required to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information we collect about your use of
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, information about your network connection, your IP address, and other information related to your interaction with the Services.
Information we receive from third parties
Finally, we may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as Shopify.
- Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and to provide you with the products or services you have requested in order to fulfill our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the section below entitled "Third Party Sites and Links".
How we use your personal information
- Providing products and services. We use your personal information to provide you with services to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notices related to your account, purchases, returns, exchanges or other transactions, setting up, maintaining and otherwise managing your account, arranging for delivery, facilitating any returns and exchanges, and performing other functions in connection with your account. We can also improve your shopping experience by allowing Shopify to combine your account with other Shopify services you may choose to use. In this case, Shopify will process your information as described in its privacy policy and consumer privacy policy.
- Marketing and Advertising. We may use your personal information for marketing and advertising purposes, such as to send you marketing, promotional and distribution communications by email, text message or mail and to display advertisements for products or services. This may include using your personal information to better tailor services and advertising on our website and other websites. If you are a resident of the EEA, the legal basis for this processing activity is our legitimate interest in selling our products in accordance with Article 6(1)(f) of the GDPR.
- Security and fraud prevention. We use your personal information to detect, investigate or take action about possible fraudulent, illegal or malicious activity. If you choose to use the Services and register for an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password or other access information with anyone. If you believe that your account has been compromised, please contact us immediately. If you are a resident of the EEA, the lawful basis for our processing activities is our legitimate interest in keeping our website secure for you and other customers, in accordance with Article 6(1)(f) of the GDPR.
- Communicating with you and improving our services. We use your personal information to provide you with customer service and to improve our services. This is in our legitimate interests to respond to your requests, to provide you with an efficient service and to maintain a business relationship with you in accordance with Article 6(1)(f) of the GDPR.
Cookies
Like many websites, we use cookies on our website. For specific information about the cookies we use in relation to Shopify enabled on our store, please see https://www.shopify.com/legal/cookies. We use cookies to improve and enhance our website and services (including by remembering your actions and preferences), to perform analytics and to better understand how users interact with our services (to administer, improve and optimize our services in accordance with our legitimate interests). We may also allow third parties and service providers to use cookies on our website to better tailor services, products and advertising on our and other websites.
Most browsers automatically accept the use of cookies by default, but you can choose to remove or refuse cookies in your browser settings. Please note that refusing or blocking cookies may negatively affect your user experience and may result in some services, including certain features and general functionality, not working properly or not being available. In addition, blocking cookies does not mean that we are completely unable to share your personal information with third parties as our advertising partners.
How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the performance of a contract, for legitimate purposes, and for other reasons covered by this Privacy Policy. These circumstances may include:
- Disclosures to vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analytics, customer service, cloud storage, order fulfillment and delivery).
- Disclosures to business and marketing partners for the purpose of providing services and displaying ads to you. Our business and marketing partners will use your information in accordance with their privacy notices.
- When you instruct, request or otherwise consent to us disclosing certain information to third parties, such as when we send you purchases or when you use social networking widgets or login integrations, we do so with your consent.
- Disclosures to our affiliates or other members of our group of companies, in accordance with our legitimate interest in the success of our business.
- In connection with a business transaction, such as a merger or bankruptcy, to comply with all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
in the last 12 months We have disclosed the following categories of personal information and sensitive personal information about users for the purposes set out above under "How we collect and use your personal information" and "How we disclose personal information":
| Category |
Recipient Categories |
|---|---|
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We do not use or disclose sensitive personal information without your consent or in order to identify your characteristics.
With your consent, we share personal information for the purposes of advertising and marketing activities as described below.
User-generated content
The Services may allow you to post product reviews and other user-generated content. If you choose to post User Generated Content to any public area of the Services, that content will be public and available to everyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that the parties who have access to such information will respect your privacy and protect that information. We are not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use or misuse of any information that you disclose to or obtain from third parties.
Third Party Sites and Links
Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that we are not affiliated with and do not control, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites or the accuracy, completeness or reliability of the information found on such sites. The information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without restrictions on our use or the use of the third party. Our inclusion of such links does not automatically imply our endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended for use by children and we do not knowingly collect any personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that they be deleted.
As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of anyone under the age of 16.
Security and Safeguarding of Your Information
Please remember that no security measures are perfect or foolproof and we cannot guarantee absolute security. In addition, any information you send us may not be secure at the time of transmission. When providing sensitive or confidential information, it is recommended that you do not use insecure transmission channels.
The length of time we will retain your personal information depends on a variety of factors, such as whether we need the information to keep your account active, provide services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request in certain circumstances as required by law.
- Right to access/know. You may have the right to request access to the personal information we have collected about you, including how we use and share your personal information.
- Right to erasure. You may have the right to request that we delete the personal information we have collected about you.
- Right to rectification. You may have the right to request that we correct inaccurate personal information we hold about you.
- Right of portability. In certain circumstances and subject to certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
- Right to opt-out of sales, sharing or targeted advertising. You may have the right to instruct us not to "sell" or "share" your personal information, or not to process your personal information for the purposes of "targeted advertising" as defined by applicable privacy laws. Please note that if you visit our website with a GPC signal activated, depending on your geolocation, we will automatically treat this signal as a request to refuse to "sell" or "share" the information collected when you visit the website on the device or browser used at the time of the signal.
- Restriction of processing: you may have the right to ask us to stop or restrict the processing of your personal data.
- Withdrawal of consent: where we need your consent to process your data, you may have the right to withdraw your consent.
- Right of appeal: You may have the right to appeal against our decision not to comply with your request. You can do this by responding directly to our refusal.
- Managing your communication preferences: We may send you promotional emails and you can unsubscribe from these emails at any time by using the unsubscribe option provided in the emails. If you opt-out of receiving promotional emails, we may still continue to send you non-promotional emails, such as emails about your account or orders you have placed.
You can exercise any of these rights where indicated on our website or by contacting us using the details below.
We will not discriminate against you for exercising any of these rights. We may need to obtain information to confirm your identity, such as your email address or account information, before we can respond to your enquiry. Under applicable law, you may designate an authorised representative to make enquiries on your behalf regarding the exercise of your rights. We will require them to provide proof that you have authorised them to act on your behalf before we can accept such a request from a representative and we may need you to confirm your identity directly to us. We will respond to your request in a timely manner as required by applicable law.
Complaints
If you have a complaint about our handling of your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to complain about our decision by contacting us using the details below or by lodging a complaint with your local data protection authority. For a list of data protection supervisory authorities in the EEA, please click here.
International users
Please note that we may transfer, store and process your personal information outside your country of residence. Your personal information is also processed by the Company's employees and third party service providers and partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent contracts entered into by the relevant UK competent authority, unless the data is transferred to a country that is deemed to provide an adequate level of data protection.
Contact
If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any of your rights, please call or email us at info@garbanuklinika.lt or contact us at Kauno g. 16, Vilnius, 03210, LT.
For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the data controller of your personal information.